Spam Filter (Barracuda) FAQ

Adjustable anti-spam filter for your SaberNet E-mail

Question List

• How do I access the Junk Quarantine (Barracuda)?
• Why can't I log in?
• Is this password the same as my E-mail?
• How do I change the password?
• Do the status e-mails update to stay accurate?
• What spam settings would be good for me?
• How do I change my spam settings?
• Can I block mail from a specific person?
• How can I get rid of the e-mail in Quarantine?
• How do I disable the Barracuda Quarantine notices?
• How do I turn off Barracuda entirely?
• Return to main FAQ list

Answers

• How do I access the Junk Quarantine (Barracuda)?
• To view your Quarantine or change settings, visit the Barracuda site
  
  There are 3 ways to reach Barracuda
  1. Click the link at the bottom of your latest Summary e-mail from Barracuda
  2. Click the Junk Quarantine link on the main SaberNet web page
  3. Point your web browser directly at barracuda.saber.net
     
  
  Log in using your e-mail address & Barracuda password
  
  What's my Barracuda password?
  
  [Return to List]
• Why can't I log in?
• The Barracuda spam filter uses a separate password from your e-mail.
  
  You can request a copy of the random password by
  1. Visiting Barracuda (How?)
  2. Putting in your E-mail address
  3. Then clicking
     (not a real button, go to Barracuda to see actual button)
  
  A password will be sent to your e-mail.
  Now how do I change it to match my e-mail?
  
  [Return to List]
• Is this password the same as my E-mail?
• No it is stored separately.
  You can make them match, or keep a separate password for each.
  How do I change it?
  
  [Return to List]
• How do I change the password?
• You can set a new password in your Barracuda preferences
  
  
  1. Connect to Barracuda first (How?)
  2. Select the Preferences tab at the top
  3. Click the Password category
  4. Put in the old password, then the new one twice
  5. Save
  
  [Return to List]
• Do the status e-mails update to stay accurate?
• No. The status e-mail is a snapshot. It shows the Former contents of your quarantine.
  
  Once it has been sent, the e-mail does not update. Messages you remove will still show in the e-mail.
  
  [Return to List]
• What spam settings would be good for me?
• The best settings for you will depend on your needs.
  
  
  • Extreme: Only allow white listed friends to send mail
    • Tag = (any)
    • Quarantine = 0
    • Block = 7
    
    In this configuration you must add addresses to the white list
    
    
  • Aggressive: Aggressive spam blocking, may catch some valid e-mail
    • Tag = 1
    • Quarantine = 2
    • Block = 7
    
    
  • Moderate: Blocks most spam, allows most normal mail to be delivered
    • Tag = 2
    • Quarantine = 4
    • Block = 10
    
    
  • Relaxed: Only the spammiest spam is captured
    • Tag = 4
    • Quarantine = 6
    • Block = 10
    
    
  
  How do I change these settings?
  
  [Return to List]
• How do I change my spam settings?
• Follow these steps:
  1. Connect to Barracuda first (How?)
  2. Click the left mouse button on the "Preferences" tab at the top of the web page.
  3. Click on the left mouse button on "Spam Settings"
  4. Look where it says "Spam Scoring"
  then click on the radio button (circle) where it says "No" for Use System Defaults.
  5. Click on the button where it says "Save Changes" across from "Spam Scoring".
  6. You will now see sliders. Set the numbers to where you want them (probably lower for Tag and quarantine and blocking off).
  7. Click "Save Changes" across from "Spam Scoring" when you are done.
  
  [Return to List]
• Can I block mail from a specific person?
• Yes you can. Adding someone's e-mail address to the black list will cause all their mail to be quarantined.
  
  Steps for adding someone to the black list:
  1. Connect to Barracuda (How?)
  2. Click the left mouse button on the "Preferences" tab at the top of the web page.
  3. Put the email address of the person you want to block in
     the email address box under "Blocked Email Addresses and Domains (Blacklist)".
  4. Click the button that says "Add" with the left mouse button.
  
  [Return to List]
• How can I get rid of the e-mail in Quarantine?
• No need. The spam Quarantine automatically disposes of any e-mail that is more than 14 days old. You don't have to do a thing.
  
  If you wish to delete some or all of the Quarantine's contents, here's how:
  1. Connect to Barracuda (How?)
  2. Each message has a check box in front of it. Click the checkboxes for the messages you wish to delete
  3. After marking the desired messages, click the Delete button at either the top or bottom of the page
  
  [Return to List]
• How do I disable the Barracuda Quarantine notices?
• There are three options for notices: daily, weekly & never.
  
  To change your notice preferences:
  1. Connect to Barracuda first (How?)
  2. Select the "Preferences" tab at the top of the web page.
  3. Click on "Quarantine Settings"
  4. Choose a Notification frequence: Everyday, Weekly, or Never
  5. Click "Save Settings" right across from where it says "Quarantine Notification".
  
  [Return to List]
• How do I turn off Barracuda entirely?
• This is not recommended. You will receive more spam.
  
  If you are certain you wish to disable Barracuda, follow these steps:
  1. Connect to Barracuda (How?)
  2. Click the left mouse button on the "Preferences" tab at the top of the web page.
  3. Click on the left mouse button on "Spam settings"
  4. Click on the radio button labeled "No" for Enable Spam Filtering.
     (This will turn off any filtering of your email)
  5. Click on "Save Settings" across from "Enable Spam Filtering" to save your settings.
  
  [Return to List]